Told me my parcel from France is being held by DHL until I pay £230. Said I would receive email with link to pay bill.
Had no email, so I went to the DHL tracking page. There's nothing on the tracking for my parcel about owing money.
Real call about VAT due on a package from outside the UK that I was expecting. Went to answer phone as I was on another line. Left a local 0344 non geographic number to call back.
Received a phone call and a photocopy of a letter purportedly from DHL regarding outstanding customs duty on a package I received from China at Christmas. I ignored both. Then sent a more demanding letter a month later threatening collection agency if I didn’t phone this number and pay. It’s a scam. The number isn’t on DHL’s website and the grammar in the letter is dodgy. Don’t respond!
Scam to get you to pay bogus DHL invoice for 'duty and vat'. Premium rate number too. Call 02476937XXXX (geographical number) option 4 - this will get you to DHL cust. Servs where you can check this out.